"In my Toyota interviews, when I asked what distinguishes the Toyota Way from other management approaches, the most common first response was genchi gembutsu - whether I was in manufacturing, product development, sales, distribution or public affairs. You cannot be sure you understand any part of any business problem unless you go and see for yourself firsthand. It is unacceptable to take anything for granted or to rely on the reports of others."
Ref: The Lean Startup
No comments:
Post a Comment